Poaching Employees

8 Ways to Stop Big Agencies from Poaching Your Employees

Before being acquired, one of the biggest challenges I faced while running my boutique digital marketing agency was watching my employees get poached by bigger agencies who offered more money and more benefits. Being a boutique, I hired a lot of entry and junior level people. I prided myself on being able to spot potential and great personalities when I couldn’t afford a senior level person. However, entry and junior level people with lots of potential and great personalities eventually want and deserve more money and better benefits. So, over the years I learned eight simple ways to keep my employees super happy, and how to use my agency’s size to my advantage. If one of my rockstars was thinking about leaving, they’d be giving up a lot more than money and “better” benefits. Read more

Crazy Web Design and SEO QUestions

20 Crazy Questions from 20 Crazy Clients

I love my web design and SEO clients, even the crazy ones. You know who you are. I’m not trying to bite the hand that feeds me. I know if it weren’t for you I’d be out of a job,  but some of you ask the craziest questions.  I’m sure my clients also get crazy questions from their clients, we all do. So, I thought I’d share a few of the craziest questions I’ve heard from my web design and SEO clients over the last 11 years. Read more

Law of Proximity Web Design

7 Ways Your Website Breaks The Law of Proximity

Humans have an innate desire to want to group objects we see in the world together. This makes the information far easier to process and understand. Therefore, when website content is visually grouped for us, it becomes much easier to process and understand. The Law of Proximity (one of Gestalt Laws of Grouping) states that humans perceive objects that are closer together as related objects. The reasoning is that the human brain would rather process fewer sets of objects rather than a much larger number of individual objects. Therefore, abiding by the Law of Proximity on your website will allow your visitors to more easily process and understand your information. This will most certainly leads to a better user experience, more conversions, and more sales. Read more

Website Transparency

The Most Important Website Trend in 2014 is…

The most important website trend in 2014 is transparency. If you have a website today transparency can really make or break your success. Transparency affects traffic, conversions, and sales. I’ve run The Ocean Agency for the last 10 years, and the one thing I find myself encouraging our clients to do more and more often is be more transparent. But it’s not easy; our clients need our help. So, in addition to listing the reasons why it’s so important be transparent on your website, I’ve also listed a number of ways to be more transparent. Read more

Website Navigation Menu Tips and Mistakes

17 Major Main Menu Mistakes

Did you know that your main menu is a part of your marketing? It’s true. What your menu says gives your visitors a small indication of what your website is about and whether or not they are in the right place. Main menu mistakes can lead to high bounce rate, low length of time on site, and low rankings in search engines. Worst of all, main menu mistakes directly impact the amount of leads and sales from your website. Read more

Free Small Business WP Theme

Free WordPress Theme – Happy Small Business Saturday!

Happy Small Business Saturday! In light of this special occasion we’re giving away one of our favorite website WordPress themes. This theme is totally free and one of my favorite themes for small businesses. It’s clean and simple, which I love and I’m sure your visitors will love too. Read more

Free Web Design Tools

8 Amazingly Free Web Design Tools!

Why buy expensive web design software when you don’t have to? In this post I’m going to show your how to design, develop, and manage a new website project using nothing but free tools. Don’t you love the internet? These tools are totally free, totally legit, and totally amazing. Read more

how to make blog post more visual

8 Ways to Make Your Blog Post More Visual

There’s nothing worse than seeing a long blog post with paragraphs and paragraphs of text. Who wants to read that? Most readers aren’t readers, they’re skimmers, looking for bits and pieces of information. Don’t make skimmers read through long boring paragraphs just to find one tiny piece of information. A skimmer will take one look at your long blog post that’s full of paragraphs, shake their head, and bounce; hence the term “bounce rate“. That being said, here are 8 ways you can make your blog posts more visual. Read more

Contact Form Conversion Tips

5 Reasons Your Visitors Don’t Fill Out Your Contact Form

Ask yourself this question: How many potential customers leave your website without filling out your contact form? The answer is usually “lots” or “way too many”. This is a common problem with websites. Your SEO company does a great job driving traffic to your website, and your visitors start showing interest in your services by viewing a few pages and staying on your website for a minute or two. Then they get to your contact page and see the contact form. But instead of filling out that form, they “bounce” from your website. Why is that? Read more

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